Question 1

Which of the following objects are relevant to determine the correct plant and storage location in service order processing when reserving spare part items? Note: There are 3 correct answers to this question.

Options :

A : Service organization

B : Sales area

C : Work center

D : Service employee

E : Service team

Answer: A,C,D

Question 2

To which of the following can you assign maintenance packages? Note: There are 2 correct answers to this question.

Options :

A : A service technician

B : A work schedule

C : A task list

D : A maintenance strategy

Answer: C,D

Question 3

In the service order, which reference objects can you assign on service item level? Note: There are 2 correct answers to this question.

Options :

A : Counter

B : Installed base

C : Serial number

D : Product

Answer: B,C

Question 4

What functions are available when scheduling a maintenance plan? Note: There are 3 correct answers to this question

Options :

A : Start

B : Scheduling

C : Dispatch call

D : Manual call

E : Delete call

Answer: A,D,E

Question 5

When extending a functional location hierarchy, how is a new functional location initially assigned to it?

Options :

A : Automatically based on the functional location category

B : Automatically based on the structure indicator

C : Manually by using the list editing transaction

D : Manually by using the install function

Answer: B

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