Question 1

You have been given a project where end users are inputting incorrect information on a form, and the company wants to add some WalkMe content to help people complete the form correctly to improve data integrity. Which of the following solutions would you suggest FIRST?

Options :

A : Create Guidance or Validation SmartTips

B : Onboarding Task to encourage users to complete the form

C : Create a Smart Walk-Thru to guide users through the process

D : Add a Resource to the Menu that provides additional details

Answer: A

Question 2

Which two types of WalkMe content can make up an Onboarding Task?

Options :

A : SmartTips and Launchers

B : Smart Walk-Thrus and Resources

C : Resources and Shuttles

D : Smart Walk-Thrus and Shuttles

Answer: B

Question 3

When building SmartTips with multi-language support, which practice should you avoid to ensure compatibility?

Options :

A : Using language-independent element identifiers

B : Using the Customize tab for SmartTip text

C : Using "Text Is" rules within the Rule Engine

D : Adding inline CSS styles for language-specific elements

Answer: C

Question 4

Your product team released a new feature last month and would like to get end user feedback within Insights. Which of the options below is the best approach?

Options :

A : Create a Survey and place it in the WalkMe Menu.

B : Use a Shuttle linking to a Google Form with detailed questions.

C : Add a ShoutOut on the feature page that activates a WalkMe Survey with multiple questions.

D : Use a 3rd party survey tool and send it to your users in an automated email campaign.

Answer: C

Question 5

When building SmartTips with multi-language support, which practice should you avoid to ensure compatibility?

Options :

A : Using language-independent element identifiers

B : Using the Customize tab for SmartTip text

C : Using "Text Is" rules within the Rule Engine

D : Adding inline CSS styles for language-specific elements

Answer: C

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